Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Mortiboys Dental Spa. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Mortiboys Dental Spa for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 01483 281428 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Mortiboys Dental Spa.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Mortiboys Dental Spa. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

Patient reviews

527 Reviews

5.0

19th January 2025

I have been a patient for many years now and the treatments are always very professional and all the staff are knowledgeable and friendly.

18th January 2025

Excellent service

14th January 2025

With the exception of the so called root canal specialist (who needs a course on patient relations) everyone at the practise was amazing. The time taken to listen and to adapt to individual needs is second to none. Everyone is treated as an individual and nothing is too much trouble. Excellent experiences all round.

14th January 2025

Pleasant staff

14th January 2025

Expertise of the team

11th January 2025

Their patience and commitment to their patients needs, and understanding that every person is different

8th January 2025

Everyone is so helpful and kind. Claire the hygienist is very professional but makes the whole experience a pleasure. Jodie on reception really helped me with payment as I had had fraud on my card

6th January 2025

Have been with them for many years. Under Marc first and now Zinna - who is just lovely, in every way ! Kind, gentle, caring, professional and lovely !

4th January 2025

Great staff, super friendly! Great knowledge and talked through all aspects of processes. Very happy

24th December 2024

The kind, friendly and professional attention from Zena my dentist and Lisa the dentalnurse.

22nd December 2024

Always found my treatment to be highly satisfactory in every way

7th December 2024

The hygienist listened to me and tailored my treatment to what was appropriate for me

7th December 2024

Excellent check up - everything explained clearly

4th December 2024

From the lovely welcome on arrival to the courteous and professional service received from all treatment staff over the last 15 + years, I could never go anywhere else. I have moved quite a distance away from the practice but the longer journey is worth it!

3rd December 2024

Lovely DentistSuperb highly skilled pain free hygiene treatmentExcellent reception staffgood parkingcomfortable in and out of treatment areasrelaxed atmosphere

3rd December 2024

Highly dedicated practitioners who are passionate about their work.

29th November 2024

The team are also so friendly and welcoming and really make you feel at ease.

28th November 2024

Excellent experience as was nervous about extraction and the risks and after care were well explained and I was calmed before extraction began (prob also helped that was very quick and painless)

28th November 2024

The fact that I was carefully listened to. That the first dentist I saw referred me for a second opinion sothat no unnecessary treatment took. Place.

22nd November 2024

EXCELLENT SERVICE FROM AMIT AND HIS NURSE KAREN, BOTH WERE VERY ATTENTIVE and listened to all my concerns and gave thorough answers

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